SUPPORT LINKS

    Modgician Mod Installer Support

    For all help related to using the Modgician Mod Installer software.

    GET HELP via Mod Installer

    Please use the Support tab in the application to as for help, ensuring you give us as much detail as possible about the problem you are experiencing.

    GET HELP via Website

    If you are unable to access the Support tab in the application for any reason, then use the Support section on the members home page.

    How We Provide Support

    Our support is predominantly provided via email, however, when required we also communicate via Skype chat and/or TeamViewer. In the future we will also be providing online Instant Chat support for members.

    Support Hours

    Support is provided 7 days / week between the hours of 8am – 6pm Adelaide, South Australian time. Click here to show the current time in Adelaide

    Response Times

    For members, we normally respond within 1 – 4 hours. For general enquiries, we may take up to 24 hours.

    General Support

    For all other questions and issues.

    If you have a problem using the website or just have a general question, please send an email to support@modgician.com and we will respond as soon as possible.